MyState Bank - Small enough to care but big enough to make a difference

MyState Bank is a Tasmanian-based lender rapidly growing in popularity in Tasmania and around the country. They've achieved 25.5% growth on their Home Loan Book, 25.1% growth in customer deposits, and approximately 19,500 new-to-bank customers in FY22. 

The key to their recent growth is outstanding customer and broker service. They boast a +64 NPS which they earned in their recent NPS survey. They achieved this impressive score with a focus on consistency of service and supporting outcomes for broker customers with fully assessed applications, common sense policy and a human touch. 

7 out of 10 brokers would recommend them to a colleague 

MyState Bank is continually looking for ways to improve and believes in being transparent and open to feedback on how they can improve. Their goal is to continue to grow and work closely with brokers to improve and find the right solutions to achieve their customers' financial goals. 

Small enough to care but big enough to make a difference. 

Take a look at some of what they do and how they can assist to help more of your clients:  

• Fully assessed approvals by their Lending Team based in Hobart  
• Assessment rates locked in for 90 days from the submission date 
• Family Guarantee to secure a home without the need for Mortgage Insurance 
• 1 Year Self Employed policy  

To learn more about MyState Bank, and their other products, or how to get accredited, visit MyState Broker Portal.